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Twitter begins testing voice DMs
Off the back of rolling out audio tweets for iOS in June, Twitter has began experimenting with the idea of allowing people record and send voice messages through direct messages. Alex Ackerman-Greenberg, product manager for direct messages at Twitter, let me know that the company will be testing voice DMs soon.
For Now, Brazil will be the first country to run the test. He shared the news… through a 20-second voice message. “We know people want more options for how they express themselves in conversations on Twitter — both publicly and privately,” he said.
Similar to voice tweets, voice messages have a bare-bones, simple interface: there’s just a play / pause button, and the sender’s avatar pulsates as the message plays. The product team designed an “in-line recording experience to make it easier to send these messages as part of the natural conversation flow,” so that’s one difference from the current audio tweets interface. There’s a “report message” option in the event that someone misuses voice DMs, which is always a fair concern with private audio.
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Twitter was under attack following announcement of it’s audio tweets when it became evident that the company had failed to factor in accessibility. In a recent interview with Protocol, design chief Dantley Davis said “we shipped something that shouldn’t have been shipped without this conversation happening.”
“Now, we have a full-time accessibility team within product development, and that includes engineering and design,” Davis added. “We also changed our product development process, so that accessibility is always considered during even the conceptualization of features.” Hopefully that new development flow is in place as Twitter continues the development of voice messaging.
meanwhile, Facebook and Instagram already integrated audio recordings in DMs.
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